What to expect when renting through us
From property search to move-in, we aim to make the process clear, well supported, and easier to manage.
Schedule your viewing
Pick a time that works for you and we'll arrange it.
See the property
Walk through and get a real feel for the place.
Let us know
Tell us if you want to move forward with an application.
Next steps
We'll guide you through referencing and the rest.
Checks that make sense
Referencing is a standard part of renting. It protects everyone involved and helps us move things forward properly. We'll ask for references from previous landlords or employers, proof of income, and identification. Nothing hidden, nothing unexpected. We keep the whole process simple and transparent, and we'll explain what we need at each stage. You won't be left guessing or chasing us for updates. Once we have what we need, we'll process everything quickly and keep you informed every step of the way. It's straightforward, and we're here to answer any questions you have along the way.
We'll explain everything in plain language
Once referencing is done, we'll go through your tenancy agreement with you. No jargon, no surprises. You'll understand exactly what you're signing and what it means.
Your money is held safely by law
Your deposit goes into a government-backed scheme. We'll explain how it works, what it covers, and what happens when you move out. It's protected by law, and we handle it properly.
We'll make sure everything is in order
Before you move in, we'll make sure the property is ready and all the paperwork is sorted. You'll have a clear handover, know who to contact if anything comes up, and feel confident stepping into your new home.
Why rent through Premier
We actually answer when you call
No chasing, no delays. We get back to you.
Everything explained in plain language
No jargon, no hidden terms. You know where you stand.
You're treated with respect throughout
We built this business on doing things properly.
Trusted by tenants across Waltham Forest
Real feedback from tenants who've experienced our service firsthand.
A better letting experience starts with better communication
Our approach is built around keeping things clear, responsive, and properly handled.
How do viewings work?
We arrange viewings at times that suit you. Once you've found a property you like, contact us and we'll schedule a convenient time. It's straightforward and no pressure.
What's the referencing process?
We'll ask for references from previous landlords or employers, proof of income, and identification. It's a standard check to protect everyone involved. We keep it simple and transparent throughout.
What happens with deposits?
Your deposit is held in a government-backed scheme and protected by law. We'll explain the terms clearly before you move in, and return it promptly when you leave, provided there's no damage.
What documents do I need?
You'll need proof of identity, proof of income, and references. We'll give you a full list when you register your interest. Nothing hidden, nothing unexpected.
How do I report maintenance issues?
Contact us directly through our maintenance reporting system. We respond quickly and get things fixed properly. Your home should be comfortable and safe, always.
Get notified of new properties
Let us know what you're looking for and we'll alert you when something matches.
